Loyalty program rules "Marc & André"
1. DEFINITION OF TERMS
1.1. “Organizer” is the organizer of the Loyalty Program Trade System LLC, which has all the rights to manage the Marc & André Loyalty Program, establish conditions and interact with the Program Participants.
1.2. "Client" - an individual who purchases goods in the online store https://marcandre.com or in the Organizer's retail store in the Russian Federation (hereinafter referred to as the "Store").
1.3. "Member" - any client registered in the Loyalty Program using one of the available methods. The identification of the Participant for the purpose of accruing and / or debiting Bonus rubles occurs by ID. The Loyalty Program participant receives preferences from Trade System LLC: discounts on goods, additional information services, participation in special events.
1.4. "Program" - a marketing loyalty program Marc & André, conducted by the Organizer for Clients in order to attract new customers and reward regular customers on the terms set forth in these Rules.
- a special branded plastic card with a unique number issued to the Client in the Marc & André store.
- a special electronic card with a barcode, which is stored in the client's mobile phone in the Apple Wallet or Google Pay.
The card provides a procedure for accumulating the amount of Bonuses on a personal Bonus account and using such accumulations to receive discounts. The card is the property of Trade System LLC.
1.6. "Bonus" is a unit of accounting for a discount for a future purchase. You can pay with bonuses for a part of the next purchase at the rate of 1 Bonus = 1 ruble. Bonuses for each purchase are summed up and taken into account in the Bonus account.
1.7. "Registration in the Program" - a subscription to newsletters of informational, marketing nature, carried out by the Organizer via SMS / Email / Push and other means of communication.
1.8. “ID” is an identification number assigned to each Client when registering in the Program, designed to identify the Client and accrue personal offers / promotions / discounts and other activities to him.
1.9. "Personal offers" - special conditions for the Participant, formed by the Organizer, including on the basis of personal data transferred by the Participant to the Organizer and the purchases made by the Participant.
2. TERMS OF PARTICIPATION IN THE LOYALTY PROGRAM
2.1. The card is valid in Marc & André stores of its own retail network in Moscow shopping centers (Aviapark, Azovsky, Afimall City, MEGA Belaya Dacha, Belaya Dacha Outlet, Vesna, Zelenopark, Capitol Podolsk, Columbus, Metropolis, Raikin Plaza, Riviera, Riga Mall, Salaris , Outlet XL, Outlet Fashion House, Schuka) and St. Petersburg (Outlet Fashion House, Outlet Pulkovo, Okhta Mall), as well as in the online store https://marcandre.com. The card does not apply to the Marc & André franchise network.
2.2. You can register for the Loyalty Program in one of two ways:
1. In a retail store
If the Client does not have Marc & André discount cards - purchase of goods in the store and SMS authorization.
If the Client has a Marc & André discount card - replacement of the discount card with a bonus one and SMS authorization.
2. In the official online store https://marcandre.com/
Any Client can fill out a special electronic questionnaire on the marcandandre.com website, undergo SMS-authorization and become a Member of the Loyalty Program.
The term of participation in the Program is not limited.
2.3. By registering in the loyalty marketing program, the client agrees to receive advertising and service SMS and email messages on behalf of Marc & André.
2.4. The Participant can at any time cancel his participation in the Program by sending a corresponding request to the Organizer by e-mail firstname.lastname@example.org. From the moment of termination of the Participation, the accrual of Bonuses to the Participant is terminated, and the Bonuses accrued by the time of refusal from Participation and unused Bonuses are canceled.
2.5 Employees cannot be members of the Loyalty Program.
2.6. The Organizer has the right to terminate the Client's participation in the Program:
• if the Participant provides false information about himself;
• if the Participant takes actions, including in relation to the purchased goods in violation of these Rules, and / or as a result of which the Organizer may be damaged;
• in other cases.
3. RULES FOR ACCRUAL OF BONUSES
3.1. Sizes and rules for calculating Bonuses:
Bonus type Bonus size Crediting Period of validity
Bonuses for purchases 10% of the amount of each purchase in a retail store. The day after the purchase, if the registration on the site is completed and the e-mail is confirmed. The storage period for bonuses is 12 months from the date of crediting to the Card. Additional bonuses (other bonuses that can be accrued in accordance with the terms of the marketing campaigns of Trade System LLC) Set in accordance with the terms of the marketing campaign
3.2. To accrue Bonuses to the Card, the Member must be identified. Identification is carried out in the following ways