Публичная оферта
Детальный текст en:
PUBLIC OFFER
Online store "Marc & André" located at the domain name https://marcandre.com, limited liability company "Trade System" (legal address: Russia, 119435, Moscow, Bolshoy Savvinsky per., 9, p. 3, floor 9, room 8) represented by General Director Lukonin K.A., acting on the basis of the Charter, certifying the authority and its details, hereinafter referred to as the "Seller", publishes a Public Offer for the sale of the Goods by remote method.
1. Definition of terms
1.1. Public offer (hereinafter referred to as the "Offer") is a public offer of the Seller, addressed to an indefinite circle of persons, to conclude a contract for the sale of goods by remote means with the Seller (hereinafter referred to as the "Agreement") on the terms contained in this Offer, including all Appendices.
1.2. Ordering the Goods on the website of the online store - the items indicated by the Buyer from the range of the Goods offered for sale when placing an application for the purchase of the Goods on the website of the Internet store or through the Operator.
1.3. Website visitor - a person who came to the Website https://marcandre.com/ without the purpose of placing an Order.
1.4. User - an individual, a visitor to the Site https://marcandre.com/, accepting the terms of this Agreement and wishing to place Orders in the Marc & André online store.
1.5. Buyer - a User who has placed an Order in the Marc & André Online Store.
1.6. Marc & André - Trade System Limited Liability Company (1117746627052 St. 77 No. 012060016 dated 12.08.2011, TIN 7722753359, KPP 772201001, legal address: 119435, Moscow, Bolshoy Savvinsky per., 9 , bldg. 3, 9th floor, room 8).
1.7. Seller - Marc & André.
1.8. Online store - an Internet site owned by Marc & André, located on the Internet at https://marcandre.com/, where the Products offered by the Seller for purchase are presented, as well as the terms of payment and delivery of the Products to Buyers.
1.9. Website - https://marcandre.com/.
1.10. Product - swimwear, underwear, shoes, clothing, accessories and other goods presented for sale on the Site.
1.11. Order - a duly completed request of the Buyer for the purchase and delivery to the address specified by the Buyer / through self-pickup of the Goods selected on the Site.
2. General provisions
2.1. The Seller sells the Goods through the online store at https://marcandre.com/.
2.2. By ordering Products through the online store, the User agrees to the terms of sale of Products set out below (hereinafter referred to as the Terms of Sale of Products). In case of disagreement with this User Agreement (hereinafter referred to as the Agreement / Public Offer), the User is obliged to stop using the service and leave the site https://marcandre.com/.
2.3. These Terms of Sale of Goods, as well as information about the Goods presented on the Site, are a public offer in accordance with Art. 435 and clause 2 of article 437 of the Civil Code of the Russian Federation.
2.4. The Agreement can be changed by the Seller unilaterally without notifying the User / Buyer. The new version of the Agreement shall enter into force upon the expiration of 10 (Ten) calendar days from the date of its publication on the Site, unless otherwise provided by the terms of this Agreement.
2.5 The public offer is recognized as accepted by the Site Visitor / Buyer from the moment the Visitor registers on the Site, the Buyer places an Order without authorization on the Site, as well as from the moment the Buyer accepts the Order by phone +7 905 736 87 14 (for calls from Moscow) and 8 800 700 62 87 (for calls from regions).
A retail sale and purchase agreement is considered concluded from the moment the Seller issues to the Buyer a cash or sales receipt or other document confirming payment for the goods.
By informing the Seller his e-mail and phone number, the Site Visitor / User / Buyer consents to the use of the specified means of communication by the Seller, as well as by third parties involved by him for the purpose of fulfilling obligations to Site Visitors / Users / Buyers, in order to send advertising and informational nature, containing information about discounts, upcoming and current promotions and other events of the Seller, on the transfer of the order for delivery, as well as other information directly related to the fulfillment of the Buyer's obligations under this Public Offer.
2.6. By placing an Order, the User / Buyer agrees that the Seller can entrust the execution of the Agreement to a third party, while remaining responsible for its execution.
2.7. As part of the Order, Marc & André provides the User with information support for the Agreement between the User and the Seller.
3. Subject of the agreement
3.1. The subject of this Agreement is to enable the User to purchase for personal, family, household and other needs not related to the implementation of entrepreneurial activities, the Goods presented in the catalog of the online store at https://marcandre.com/.
3.2. This Agreement
Название en: Public offer
Конфиденциальность и защита информации
Программа лояльности
Детальный текст en:
LOYALTY PROGRAM
Loyalty program rules "Marc & André"
1. DEFINITION OF TERMS
1.1. “Organizer” is the organizer of the Loyalty Program Trade System LLC, which has all the rights to manage the Marc & André Loyalty Program, establish conditions and interact with the Program Participants.
1.2. "Client" - an individual who purchases goods in the online store https://marcandre.com or in the Organizer's retail store in the Russian Federation (hereinafter referred to as the "Store").
1.3. "Member" - any client registered in the Loyalty Program using one of the available methods. The identification of the Participant for the purpose of accruing and / or debiting Bonus rubles occurs by ID. The Loyalty Program participant receives preferences from Trade System LLC: discounts on goods, additional information services, participation in special events.
1.4. "Program" - a marketing loyalty program Marc & André, conducted by the Organizer for Clients in order to attract new customers and reward regular customers on the terms set forth in these Rules.
1.5. "Map":
- a special branded plastic card with a unique number issued to the Client in the Marc & André store.
- a special electronic card with a barcode, which is stored in the client's mobile phone in the Apple Wallet or Google Pay.
The card provides a procedure for accumulating the amount of Bonuses on a personal Bonus account and using such accumulations to receive discounts. The card is the property of Trade System LLC.
1.6. "Bonus" is a unit of accounting for a discount for a future purchase. You can pay with bonuses for a part of the next purchase at the rate of 1 Bonus = 1 ruble. Bonuses for each purchase are summed up and taken into account in the Bonus account.
1.7. "Registration in the Program" - a subscription to newsletters of informational, marketing nature, carried out by the Organizer via SMS / Email / Push and other means of communication.
1.8. “ID” is an identification number assigned to each Client when registering in the Program, designed to identify the Client and accrue personal offers / promotions / discounts and other activities to him.
1.9. "Personal offers" - special conditions for the Participant, formed by the Organizer, including on the basis of personal data transferred by the Participant to the Organizer and the purchases made by the Participant.
2. TERMS OF PARTICIPATION IN THE LOYALTY PROGRAM
2.1. The card is valid in Marc & André stores of its own retail network in Moscow shopping centers (Aviapark, Azovsky, Afimall City, MEGA Belaya Dacha, Belaya Dacha Outlet, Vesna, Zelenopark, Capitol Podolsk, Columbus, Metropolis, Raikin Plaza, Riviera, Riga Mall, Salaris , Outlet XL, Outlet Fashion House, Schuka) and St. Petersburg (Outlet Fashion House, Outlet Pulkovo, Okhta Mall), as well as in the online store https://marcandre.com. The card does not apply to the Marc & André franchise network.
2.2. You can register for the Loyalty Program in one of two ways:
1. In a retail store
If the Client does not have Marc & André discount cards - purchase of goods in the store and SMS authorization.
If the Client has a Marc & André discount card - replacement of the discount card with a bonus one and SMS authorization.
2. In the official online store https://marcandre.com/
Any Client can fill out a special electronic questionnaire on the marcandandre.com website, undergo SMS-authorization and become a Member of the Loyalty Program.
The term of participation in the Program is not limited.
2.3. By registering in the loyalty marketing program, the client agrees to receive advertising and service SMS and email messages on behalf of Marc & André.
2.4. The Participant can at any time cancel his participation in the Program by sending a corresponding request to the Organizer by e-mail club@marcandandre.com. From the moment of termination of the Participation, the accrual of Bonuses to the Participant is terminated, and the Bonuses accrued by the time of refusal from Participation and unused Bonuses are canceled.
2.5 Employees cannot be members of the Loyalty Program.
2.6. The Organizer has the right to terminate the Client's participation in the Program:
• if the Participant provides false information about himself;
• if the Participant takes actions, including in relation to the purchased goods in violation of these Rules, and / or as a result of which the Organizer may be damaged;
• in other cases.
3. RULES FOR ACCRUAL OF BONUSES
3.1. Sizes and rules for calculating Bonuses:
Bonus type Bonus size Crediting Period of validity
Bonuses for purchases 10% of the amount of each purchase in a retail store. The day after the purchase, if the registration on the site is completed and the e-mail is confirmed. The storage period for bonuses is 12 months from the date of crediting to the Card. Additional bonuses (other bonuses that can be accrued in accordance with the terms of the marketing campaigns of Trade System LLC) Set in accordance with the terms of the marketing campaign
3.2. To accrue Bonuses to the Card, the Member must be identified. Identification is carried out in the following ways
Название en:
Loyalty program
Наши контакты
Детальный текст en:
CONTACTS OF MARC & ANDRÉ ONLINE STORE IN RUSSIA
Contact us in a convenient way for you:
Phone: 8 800 700 49 47 (free for calls throughout Russia)
E-mail: eshopru@marcandandre.com
Postal address for correspondence and return of goods:
Bolshoi Savvinsky per., 9, building 1, 119435, Moscow, RUSSIA, "MARC & ANDRÉ"
Название en: Our contacts
Гид по размерам
Детальный текст en:
CHOOSE YOUR SIZE
ATTENTION! Marc & André products are labeled using the EUROPEAN dimensional grid
DETERMINE YOUR SIZE
Under bust |
Cup size bust (cm) |
![]() |
|||||
A | B | C | D | E | F | ||
65 (63-67 см) | 78 | 80 | 82 | 84 | 86 | 88 | |
70 (68-72 см) | 83 | 85 | 87 | 89 | 91 | 93 | |
75 (73-77 см) | 88 | 90 | 92 | 94 | 96 | 98 | |
80 (78-82 см) | 93 | 95 | 97 | 99 | 101 | 103 | |
85 (83-87 см) | 98 | 100 | 102 | 104 | 106 | 108 | |
90 (88-92 см) | 103 | 105 | 107 | 109 | 111 | 113 | |
95 (93-97 см) | 108 | 110 | 112 | 114 | 116 | 118 |
The size | S | M | L | XL | XXL | 3XL |
36 | 38 | 40 | 42 | 44 | 46 | |
Bust (cm) | 84 | 88 | 92 | 96 | 100 | 104 |
Waist (cm) | 68 | 72 | 76 | 80 | 84 | 88 |
Hip girth (cm) | 92 | 96 | 100 | 104 | 108 | 112 |
СООТВЕТСТВИЕ РАЗМЕРОВ КУПАЛЬНИКОВ
Marc & André |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Russian |
40 |
42 |
44 |
46 |
48 |
50 |
52 |
54 |
French |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
50 |
European |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Universal |
XXS |
XS |
S |
M |
L |
XL |
XXL |
3XL |
Under bust |
65 |
70 |
75 |
80 |
85 |
90 |
95 |
100 |
CORRESPONDENCE OF BRA SIZES (UNDER BREAST)
Marc & André |
65 |
70 |
75 |
80 |
85 |
90 |
95 |
100 |
Russian |
65 |
70 |
75 |
80 |
85 |
90 |
95 |
100 |
French |
75 |
80 |
85 |
90 |
95 |
100 |
105 |
110 |
European |
65 |
70 |
75 |
80 |
85 |
90 |
95 |
100 |
CUP SIZE
Marc & André |
A |
B |
C |
D |
E |
F |
G |
Russian |
A |
B |
C |
D |
E |
F |
G |
French |
A |
B |
C |
D |
E |
F |
G |
European |
A |
B |
C |
D |
E |
F |
G |
PANTS SIZE
Marc & André |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Russian |
42 |
44 |
46 |
48 |
50 |
52 |
54 |
French |
38 |
40 |
42 |
44 |
46 |
48 |
50 |
European |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Universal |
S |
M |
L |
XL |
HOME CLOTHING SIZE
Marc & André |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Russian |
40 |
42 |
44 |
46 |
48 |
50 |
52 |
54 |
French |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
50 |
European |
34 |
36 |
38 |
40 |
42 |
44 |
46 |
48 |
Universal |
XS |
S |
M |
L |
XL |
XXL |
3XL |
4XL |
Условия оплаты
Детальный текст en:
PAYMENT AT MARC & ANDRÉ ONLINE STORE IN RUSSIA
ATTENTION! For the period of introduction of the high readiness mode, delivery of orders in Russia is possible only if the order is prepaid on the website. We apologize for the inconvenience caused and hope for your understanding.
You can pay for the store's products in two ways:
1. Cash or credit card to the courier of the transport company upon receipt of the order.
Payment upon receipt of the order is carried out in accordance with the terms of payment of the shipping company carrying out the delivery.
2. Payment by credit card on the website through PJSC SBERBANK:
When placing an order in the online store, select Payment method: Online.
Payment cards accepted: Mir, VISA Inc, MasterCard WorldWide.
To pay (enter your card details), you will be redirected to the payment gateway of PJSC SBERBANK. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Verified By Visa or MasterCard SecureCode, you may also need to enter a special password to make a payment.
This site supports 256-bit encryption. The confidentiality of the reported personal information is ensured by PJSC SBERBANK. The entered information will not be provided to third parties, except in cases provided for by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the MIR, Visa Int. Payment systems. and MasterCard Europe Sprl.
For additional authentication of the cardholder, the 3D Secure protocol is used. If your Bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, check with the Bank that issued your bank card.
Information is transmitted using SSL encryption technology.
Tips and tricks on the necessary security measures for making payments using a bank card:
1. Take care of your plastic cards as you save cash. Don't forget them in your car, restaurant, store, etc .;
2. Never give your credit card number over the phone to any person or company;
3. Always have an emergency telephone number at hand for the bank that issued your card, and in case of loss, immediately contact the bank;
4. Enter the card details only when making a purchase. Never list them for any other reason;
5. Check if a secure SSL connection is established: the address in the address bar should start with https: // and a lock should appear in the lower right corner of the browser.
Название en:
Terms of payment
Условия возврата
Детальный текст en:
TERMS OF RETURN OF PRODUCTS IN RUSSIA
When ordering goods in the online store "Marc & André", you can refuse to receive the order until the moment of payment, or return the paid goods in accordance with the Public Offer and the Legislation of the Russian Federation.
1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods - within 14 days, excluding the day of purchase, with the exception of Goods that cannot be exchanged and / or returned in accordance with the Decree of the Government of the Russian Federation No. 55 dated January 19, 1998. The return of the Product of proper quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Product are preserved. Information about a product that cannot be exchanged and / or returned can be found on the product page in the CHARACTERISTICS tab.
2. To return a paid product, you must fill out the RETURN FORM received with the delivered product, pack it with the returned product and send it to the address:
119435, Moscow, Savvinsky B. lane, house 9, building 1
Refunds will be made by transfer to a bank card (in case of prepayment for the goods on the website), or by bank transfer (for goods paid for upon receipt). Please carefully fill in the data in the RETURN FORM. The cost of delivery services is non-refundable.
Return email: vozvrat@marcandre.com
The following types of goods cannot be exchanged and / or returned:
1. Personal hygiene items (combs, hairpins, hair curlers, wigs, hairpieces and other similar products).
2. Textile goods (cotton, linen, silk, woolen and synthetic fabrics, goods made of non-woven materials such as fabrics - ribbons, braid, lace and others).
3. Perfumery and cosmetic products.
4. Sewing and knitwear (linen, hosiery).
5. Products and materials in contact with food, made of polymeric materials, including for one-time use (tableware and kitchen utensils, containers and packaging materials for storing and transporting food).
6. Articles made of precious metals with precious stones, from precious metals with inserts of semiprecious and synthetic stones, faceted precious stones.
7. Goods of good quality, having individually defined properties, if these goods can be used exclusively by the consumer purchasing them (in accordance with clause 4 of article 26.1 of the Law of the Russian Federation "On Protection of Consumer Rights").
8. Goods for the prevention and treatment of diseases at home (sanitary and hygiene items made of metal, rubber, textiles and other materials, medical instruments, devices and equipment, oral hygiene products, spectacle lenses, childcare items), medicines ...
9. Technically sophisticated household goods for which warranty periods are set (massagers / muscle stimulators for the face and body, skin care devices, illuminated mirrors, etc.).
Название en:
Return conditions
Условия доставки
Детальный текст en:
HOW TO GET AN ORDER?
Delivery of products of the online store "Marc & André" is carried out throughout Russia.
Delivery in Moscow:
"Delivery in Moscow" - delivery by courier to the recipient's address without fitting / partial redemption: within the Moscow Ring Road - 350 rubles.
"Partial purchase with fitting" - delivery by courier to the recipient's address with the possibility of fitting and partial purchase of products - 500 rubles.
The "Waiting by courier" function is enabled - 30 minutes.
"To PickPoint pick-up point" - order delivery to PickPoint pick-up point and partners;
Delivery across Russia:
(in accordance with the schedule and rates of the courier service "DPD" and "CDEK")
"To PickPoint pick-up point" - order delivery to PickPoint pick-up point and partners;
"By courier DPD Ordinary" - regular delivery by the courier of TC DPD to the recipient's address.
"To pickup point SDEK Usual" - delivery of the order to the point of issue of TC SDEK;
"To PVZ SDEK Fitting" - delivery of the order with the possibility of fitting and partial redemption to the point of issue of TC SDEK;
"By courier SDEK Usual" - delivery by the courier of TC SDEK to the recipient's address.
"Courier SDEK Fitting" - delivery by courier TC SDEK to the recipient's address with the possibility of fitting and partial redemption.
You can see the cost and approximate delivery time of your order during the ordering process.
Название en:
Delivery terms